How To Fix Zoom Update Error Code 10004

Zoom update error code 10004 is a malfunction that users have to face when they install and open the Zoom application on their computer for the first time. This error occurs because the application cannot connect to the server of the platform smoothly.

Zoom update error 10004 has become a common error Zoom users face after they update the application to the latest version. This article is going to revolve around this error and how it can be fixed.

But before we do so, it is essential to learn what causes this error.

Causes of Zoom Update Error Code 10004:

Zoom update error code 1004 can occur due to any of the following reasons:

  • Server Issue: This can be considered one of the major causes of this error. This happens when your application does not connect to the server smoothly.
  • Slow Internet: Having slow Internet connectivity can also cause this error on your system.
  • Update Failure: As we mentioned above, the error occurs mostly after users update the application. An update failure can also be the cause of this error.
  • Third-Party Software Interference: Zoom update error code 10004 can also be occurred due to the interference of a third-party software e.g., an antivirus.

Keeping these causes of this error in the Zoom application, now, we will discuss how you can fix this.

How to Fix Zoom Update Error Code 10004?

Zoom is a famous video conference app that a lot of individuals and businesses use to connect with other people virtually. According to a study, 810.2 million unique visitors accessed the Zoom application in April 2023. The only reason why the application is so famous is because it is productive and easy to use.


Since this application is so famous, it is important for people to know how to fix Zoom update error code 10004 so they can keep utilizing the features of this amazing platform. Even if you haven’t faced this error code yet and are generally learning about the Zoom app, it is still beneficial to learn how to fix it so you can dodge this error later if you face it.

Now, let’s discuss methods that you can employ to fix Zoom update error code 10004.

1.      Manually Updating the Zoom Software:

The first method to fix Zoom update error code 10004 is by performing a manual update. Even if you have just updated the application, there is no harm in employing this method just to be sure that you have installed the latest version of your Zoom application properly.

Here’s how to manually update the Zoom software:

  • First of all, open your Zoom application
  • Once you have opened it, click on your profile in the top-right corner of the user interface.
  • Here, you will see an option stating, “Check for Updates”
  •  You have to click on this option and the application will start scanning if the latest version of the application is installed in the system or not.

If the latest version has not been installed, the application will be updated and the Zoom update error code 10004 will be fixed. If the latest version of the app is already installed and you still face the error, move on to the next method.

Read also: How to Block Someone on LinkedIn.

2.      Allow the Zoom Application to Pass Through the Windows Firewall Defender:


The second step of fixing the Zoom update error code 10004 is allowing it permission to pass through Windows Firewall Defender. This defender is designed by Windows to block the harmful software that is installed in the system. Here’s how you can allow the Zoom application to pass through Windows Firewall Defender:

  • Open the Windows settings and search for “Windows Firewall Defender.”
  • Open the Defender and click on the option stating “Allow an app or feature through Windows Defender Firewall”
  • Now, find the Zoom application and tick both boxes of private and public
  • If you cannot find the Zoom application in the list, you can open “browse” and then “allow another app”
  • Here you will have to select the Zoom folder. After selecting it, press the OK button.
  • Now, allow the application for both public and private network options.

Hopefully, this step will fix the Zoom update error code 10004. If not, the next step might.

3.      Clear Application Data and Cache:

In order to employ this method to attempt to fix the Zoom update error code 10004, you will have to go through the following steps:

  • Open the “Run” program, search for enter “Appdata,” and click OK
  • Now, open the folder of Zoom
  • After opening the folder, look for another folder named “Data”
  • Delete this folder

Once you have done it, open your Zoom application. Hopefully clearing application data and cache will fix this error.

4.      Uninstall Zoom App and Install it Again:

This is the least useful method you can try to fix Zoom update errors. The process is simple. Here’s how to do it:

  • Open the control panel
  • Open the “programs” option
  • Here, look for the Zoom application
  • Once done, click on it and then click on the “uninstall” option in the bar above
  • Once you have successfully uninstalled the program, go to its setup and install it again.

To be more certain, you can download the Zoom application setup again from the official website of Zoom.

Hopefully, these methods will effectively fix the Zoom update error code 10004 from your system. If these methods haven’t been helpful to you, make sure to reach out the customer support Zoom and inform them about your error. They will provide you with appropriate solutions.


Zoom update error code 10004 is a malfunction many people face right after updating their Zoom application. This error can be annoying and waste your valuable time. It is necessary to know how you can fix it.

In the information given above, we have provided a list of reasons why this error occurs. We also have provided some methods that might help you in fixing this error.

Try each one of them until the error is fixed. If these methods did not work for you, make sure to reach out to customer support Zoom and inform them about the error you are facing.

Read more: How To Fix Guardian Tales Platform Error 500?

Faisal Iqball

Faisal Saim is professional writer and content strategist with over 03 years of experience in the industry. specializes in creating engaging and informative content for businesses and individuals across a variety of niches, from Technology and Travelling to Health and finance. Saim writing has been published on numerous platforms.

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