Cross-channel marketing has become an important component in advertisements because it refers customers from one platform to another. Its essence is not only necessary for attracting new customers, but it is also vital to maintain communication with them, in the long run, to make them loyal to brands. It needs thorough research, including customer analytics, but cross-channel marketing tools make this process much easier. It is used to get extraordinary results and drive huge traffic to the website.
This article will discuss some of the best cross-channel marketing platforms to boost your campaign.
What is Cross-Channel Marketing?
Cross-channel marketing integrates various marketing channels to create a seamless customer journey for your intended audience. It is important for channels to collaborate and ensure that their messages are aligned and flow seamlessly from one to another.
Top Cross-Channel Marketing Platforms
It is essential for businesses to use cross-channel marketing to provide a smooth and clear experience to their customers and to make them loyal. Here you will get some of the best cross-channel marketing platforms:
1- AdMob
Google’s AdMob is a platform that helps app developers monetize their apps by allowing targeted in-app advertising. It is completely free to use. You are allowed to run campaigns on mobile apps whose users align with your targeted audience. Google’s marketing and advertising products include powerful targeting and monitoring capabilities through AdMob. AdMob allows companies to link various Google Ads campaigns that give them a more comprehensive understanding of their paid advertising efforts.


2- Adobe Advertising Cloud
Adobe’s advertising software delivers a robust feature set that’s excessively useful for sellers to advertise offline and online. It is also useful to sync up all your efforts from print media and television to display ads, emails and more. This platform is ideal for larger enterprises due to its powerful features and affordable pricing. It can be very useful for businesses to enhance their conversion rates and reduce their bounce rates.


3- Mailchimp
Mailchimp is an email marketing tool for brands and businesses with vast capabilities. Its value-added capabilities include signup forms, spam filter diagnostics, auto-responders and split testing. This tool is compatible with both Magento versions, ensuring its functionality after you migrate from Magento 1 to Magento 2. It is also useful for larger enterprises to run email marketing campaigns to enhance their engagement with customers. In addition, it makes them able to convince customers through a clear and concise call-to-action (CTA).


4- SEMrush
SEMrush is useful for business to manage their marketing campaigns, such as content marketing, social media and SEO campaigns. It has the ability to identify trends and innovation in the industry market and assist businesses in making adjustments for improvement. It also can be useful for understanding your website better, which helps you to SEO-optimize it for generating effective and valuable leads. This will assist you in increasing conversion rates and decreasing bounce rates.


5- Hootsuite
Hootsuite is a marketing tool businesses use to manage social media. It enables businesses to track their customers’ posts on social media platforms. In addition, it allows businesses to schedule their posts and analyze their statistics. It is able to measure a site’s traffic to find innovative ways to enhance site visitors. Useful in monitoring audience engagement which can be increased by producing engaging content that appeals to audiences to perform actions to reduce bounce rate.
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6- Google Ads Performance Grader
Google AdsPerformance Grader is a valuable platform for businesses to assess the actual performance of their Ads campaigns. This is one of the cost-effective tools because it is free. It is also easy to use because of its user-friendly interface. Businesses are allowed to receive a free comprehensive report on their Google Ads performance within a minute of submitting their account’s email address. The report includes a final grade for your overall performance.


7- Freshchat
J.D. Power reports that live chat is the primary way online customers prefer to contact businesses. 42% of customers choose live chat over email (23%) and social media (16%). This highlights the importance of including a chat tool in your cross-channel marketing campaign. Freshchat is a tool designed for sales, marketing, and customer service that allows for live communication and interaction. It provides effective messaging features that personalize communication and customize real-time chats according to clients’ requirements.


8- SlickText
This platform offers SMS marketing services to help businesses to increase traffic and conversion rates through text messaging campaigns. It provides a comprehensive range of features for different SMS campaigns, including advanced reporting tools. This platform is able to manage text surveys and website popups to help businesses to make their objectives and goals clear. With the use of slick text, businesses are able to manage their automated workflows.


9- Screaming Frog
This program is designed to help you identify and resolve issues with headers, broken links, and similar problems. This allows businesses to discover broken links and duplicate content to make adjustments to achieve expected results. Using screaming frog, you can extract data with XPath to ensure the security of the site.


10- SpyFu
SpyFu is a cross-channel marketing platform that allows digital marketers to perform better in research by utilizing keyword searches. You can use SpyFu to discover the most effective keywords used by your competitors in their paid and unpaid search campaigns. In addition, it allows you to research your competitors’ campaigns in PPC and SEO marketing.


Conclusion
Cross-channel marketing platforms are invaluable tools for businesses seeking to create cohesive and impactful campaigns across multiple channels. The top 10 platforms mentioned above offer a range of features and capabilities to help you automate, analyze and optimize your marketing efforts. Whether you are a small business or an enterprise, a platform on this list can meet your specific needs. So, take advantage of these platforms to boost your campaigns and drive better results.